BPESA

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The Coronavirus (COVID-19) crisis has been globally disruptive and debilitating requiring extensive measures to attempt to regain some control over this virus; including social distancing and national lockdowns.

So how are South Africans supported financially through such torid times?

Business Insider South Africa has curated valuable and helpful information on different support packages and measures from a range of institutions and funders.

Click here to read the article

The Coronavirus (COVID-19) is a global pandemic, and now a South African reality.
We aim to assist members and stakeholders, with as much regular real-time, up to date information as possible to aid organisations to mobilise Task Teams, put contingency plans into place, and keep employees informed through this Best Practise Guide.

South Africa is not immune to the challenges COVID-19 brings as many of our sectors are vulnerable with a high concentration of people working in densely populated working areas.

As a guide, the following common practises are being advised to assist in containing further cases of the virus in South Africa.

These practices are largely those being adopted by Global Business Service (GBS) companies and are being shared to help one another to best respond by using proven practices as opposed to have to discover these for themselves.

Have something to add - let us know info@bpesa.org.za 

Please visit the Document Repository below for the latest COVID-19 Best Practice Guidelines.

 

As the Trade Body and Sector Association for the South African Global Business Services (GBS) sector, BPESA is acutely aware of the current global shifts in business brought on by the COVID-19 pandemic. In this fast-paced time of change, we decided to gather input from our members and operators regarding best practice guidelines and the impact of the pandemic on their business process outsourcing and services (BPO/S).

This survey was done in partnership with Knowledge Executive and Genesis Analytics.

Click here to read the COVID-19 Best Practice & Impact Assessment 25 March 2020

Government Communication 26 March 2020, No.43164 issued by the Minister of Communications and Digital Technologies - Department of Telecommunications and Postal Services.

Government Notice regarding:

- Electronic Communications, Postal and Broadcasting Directions issued under the Regulation (10)8 of the Disaster Management Act, 2002 (ACT No.57 of 2002)

The Notice focuses on essential services which are allowed to continue during the 21-day shut-down period.

Click here to read Government Notice 26 March 2020, No.43164

Amendment to the Government Gazette 18 March 2020, No.43107 issued by the Minister of Cooperative Governance and Traditional Affairs issued in terms of the Disaster Management Act, 2002:

- Government Gazette 26 March 2020, No.11067

The Gazette focuses on essential services which are allowed to continue during the 21-day shut-down period along with accreditation required for continued operations and mobility; including reference to Contact Center operations.

Click here to read Government Gazette 26 March 2020, No.11067

Amendment to the Government Gazette 18 March 2020, No.43107 issued by the Minister of Cooperative Governance and Traditional Affairs issued in terms of the Disaster Management Act, 2002:

- Government Gazette 25 March 2020, No.11062

The Gazette focuses on essential services which are allowed to continue during the 21-day shut-down period along with accreditation required for continued operations and mobility.

Click here to read Government Gazette 25 March 2020, No.11062

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