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It has been a week since our world changed fundamentally. Many of you have continued to work, some from the office and some from home as you deliver essential services or continue with non-essential work from home; many of you may have unfortunately not been able to continue your work for various reasons. Nobody has escaped the impact, confusion, uncertainty and fears of the COVID 19 pandemic and the shutdown.

To read the BPESA Communique on Week 1 into COVID-19 lockdown click here

This Q&A constitutes guidelines from the PPGI for business during the lockdown. It is not an official document, but intended to bring some clarity to businesses at the current point in time. As per our previous communication, we appeal to all businesses to respect the importance of the lockdown. Sacrifices will need to be made in the broader interests of the country and its people.

A reminder to the GBS Sector and those operators running essential services to please adhere to the guidelines

Nicky and Jonathan Oppenheimer Establish the South African Future Trust – To Support SMMEs through the COVID-19 Crisis and Beyond.

- Direct financial support to SMME employees who are at risk of losing their jobs or will suffer a loss of income because of COVID-19

- The South African Future Trust (“SAFT”) was formally established for this purpose with the initial R1bn commitment

Click here to read the media statement

The Coronavirus (COVID-19) crisis has been globally disruptive and debilitating requiring extensive measures to attempt to regain some control over this virus; including social distancing and national lockdowns.

So how are South Africans supported financially through such torid times?

Business Insider South Africa has curated valuable and helpful information on different support packages and measures from a range of institutions and funders.

Click here to read the article

The Coronavirus (COVID-19) is a global pandemic, and now a South African reality.
We aim to assist members and stakeholders, with as much regular real-time, up to date information as possible to aid organisations to mobilise Task Teams, put contingency plans into place, and keep employees informed through this Best Practise Guide.

South Africa is not immune to the challenges COVID-19 brings as many of our sectors are vulnerable with a high concentration of people working in densely populated

As the Trade Body and Sector Association for the South African Global Business Services (GBS) sector, BPESA is acutely aware of the current global shifts in business brought on by the COVID-19 pandemic. In this fast-paced time of change, we decided to gather input from our members and operators regarding best practice guidelines and the impact of the pandemic on their business process outsourcing and services (BPO/S).

This survey was done in partnership with Knowledge Executive and Genesis


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