BPESA GBS | BPO CONFERENCE 2025

The highly anticipated Annual South Africa GBS I BPO Conference and BPESA GBS Alchemy Awards 2025 will take place in KwaZulu-Natal from the 3rd to 5th of November 2025.
As the premier gathering for the GBS and BPO sectors, this event is a platform for innovation, collaboration, and growth—bringing together key players to unlock South Africa’s dynamic potential as a leading global delivery destination.
With participation from distinguished thought leaders, industry pioneers, and subject matter experts, delegates will engage with the latest research, emerging trends, and key industry advancements.The conference features comprehensive panel discussions, strategic workshops, and expert-led deep dives designed to provide actionable insights and foster sector growth.
Attendees will also benefit from high-value networking opportunities through interactive sessions that promote meaningful connections.
The event culminates in the prestigious BPESA GBS Alchemy Awards Gala Dinner, a night dedicated to celebrating exceptional talent and excellence within the sector. Join us for an impactful and transformative experience as we drive innovation and global competitiveness in the GBS landscape.
Key Dates to Note:
- 03 November: BPESA Executive CEO Dinner (By Invitation Only – Reserved for Member CEO’s, Partners and Sponsors)
- 04 November: Conference Day 1 & Networking Exhibition + Welcome Cocktails and Annual BPESA GBS Alchemy Awards Finalist Recognition
- 05 November: Conference Day 2 & Networking Exhibition + Annual BPESA GBS Alchemy Awards Gala Dinner
