research bg

  • BPESA is the recognised Industry Body and Trade Association for the Global Business Services (GBS) Sector in South Africa. As a not for profit entity, BPESA was established to promote trade and serve the interests of its many stakeholder groups engaged in the development, growth and sustaining of this vibrant sector that cuts across many industry verticals of the economy.
  • BPESA’s services are targeted at international captive and outsourcing operators; domestic captive and outsourcing operators; vendors supplying enabling capabilities and services to the sector; and the international clients whose customers are serviced from South Africa.
  • BPESA delivers its services in partnership with Government, at all levels, and various not for profit organisations including social enterprises and the professional bodies that support contact centre services, finance and accounting services, legal services, IT services, HR services and knowledge services.
  • BPESA provides access for its members to other business networks and associations that drive and influence the sector's transition into the digital economy and industry 4.0, ensuring that knowledge is shared, best practices are identified and advocated, and business networks established to enhance productivity and global competitiveness in an ever-changing world.
Click here for our generic membership brochure Click here for specific brochures Click here to download the BPESA Constitution Click here to download the BPESA Anti-Corruption & Bribery Policy


If you are a registered and paid BPESA Member click here to learn how to post your own news to the BPESA website.






We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.