BPESA - Business Process Enabling South Africa

“As a Facilitator, the Future Skills Platform has helped in terms of facilitation; the students can access this information not only in class but also at home. The platform enables revision to be done and to make sure the learning lands. If I notice there's a gap, or they are not grasping the information. I can ask them to go through it and give them homework.

The FSP also allows the students who are absent work to not feel left behind as they can follow along the day. We are currently cover what we do at work. Then I can send a text/WhatsApp to let them know what to cover and not hold the class behind once they return. This opens paths for other learning they can explore.

The FSP helps fast learners. When they have completed a section of work, I can allocate fast learners' time to explore and not move ahead so that the class is always all together. Also, it helps with research and assignments they get. It takes out searching on Google and allows them to use the FSP. In return, it removes accessing dangerous websites where there are scam links and only relevant to the program.

The Future Skills Platform is not only for the students but together with the Facilitator's journey in class”

-   Kimberley Foster

“Futures kills brought to you by BPESA helped me to achieve 95 badges that I acquired. Many skills that prepared me for future jobs. I invested my time into this platform to obtain new skills and knowledge about the latest technology with AI and Innovative design thinking and other courses.

I didn’t pay any fee, but I paid with my time. I remember after I finished matric, I worried about where I can study IT and how I didn’t meet the requirements to study at a university but when I got to Shadow Careers, we were offered this Platform and I spent my time on it and I’m benefitting from it, and I saw a bright future for myself and everyone who went through this platform. I believe that the FSP will change a lot of lives and will create a lot of careers for our youth.

One more thing about this platform is that I can learn anywhere, anytime with internet access and I am proud about what I accomplished with through the FSP. I can even post my badges on Linked In and find the Job of my dreams.”

-          Nhlantla Qajana (Lucky)

“I grew up in a very unfortunate area called Manenberg. A place where most children’s dreams shatter Infront of their eyes because of drugs, poverty etc. and because that is what I saw each and everyday I involved myself with sports to keep my busy every day. This gave me the opportunity to move from Manenberg to Mitchells Plain.

I would compete in races and did 110m which landed me 6^th place in 2018. This made me give up all hope in myself. This was until I applied at Shadow Careers where I found a platform called Future Skills. There are so many things I have learned and studied. I saw a different life for myself, I even used it during non-working hours.

what stood out for me was that I didn’t have to pay to study, because of the FSP I see a future for myself, and it is free”.

-           Hubeiduraghmaan Van Ster

“When I started joining the learning and development program Shadow Careers, I was also introduced to Future skills bought to you by BPESA, the program really helped me to achieve the skills that I am currently applying at my workplace.

 It was my first time working in a call center but when I started, I was already prepared because of Future skills in terms of knowing how to manage difficult customers and the importance of knowing the system also on how to be professional including the badges that I got for completing my tasks they are also helping me in terms of my profile in LinkedIn.

Future skills BPESA is the best”.

- Uthandile Mbalo 

With the assistance of Wardie Judy and the Team, navigating through the FSP, curating information including the uploading and accessing process wasn’t as daunting as anticipated.

The FSP in its entirety is extremely user friendly, the flexibility from a curator perspective has really allowed us to mold the platform into what we need and how it relates to our environment.

From a facilitators point of view and looking at our daily routine and the limitations we face(ed), the FSP has been a life saver.

We would normally have to access our modules & tools from separate locations however now everything is accessed from a central location. This has simplified and streamlined many of our day-to-day processes and improved our overall students learning experience.

We can track learner engagement not just from a FSP perspective (how they engage with the platform) but also if they have completed a module and the amount of time spent on a specific module. With the option of doing further research on a topic allows for a deeper understanding of a topic and enables the learner (Group) and facilitator to have a deeper conversation about said topic. This type of learning fast tracks the learning process and aids in the learner outcomes.

Early exposure to computers, systems, and CRM types of platforms (which FSP has become for us) has enhanced our students digital learning environment and thus propelled them further than what we anticipated. We can prepare them better for the world of work especially for the environment we are sending them to the preparation has become more bespoke.

The cross-field outcomes are of such that they master multitasking a lot sooner which impacts their confidence, they adjust a lot quicker in terms of onboarding and the client’s feedback on compliance has been nothing short of amazing.

- Lucion Williams