BPESA

Our mission is to create a trading
environment
in the Global Business Services
Sector in South Africa that is conducive for
inclusive and collaborative growth at scale,
underpinned by the sustainable supply of
workplace skills for the future, a culture of
innovation, and a drive for continuous
improvement
across the supply chain.

INVEST IN SOUTH AFRICA

 

South Africa offers the Global Business Services markets real value as a delivery location with a large availability of good quality English speaking talent with high empathy, cultural affinity, and niche domain skills, which have led to success in next generational service delivery.

WHO WE ARE

HOW SOUTH AFRICAN
BUSINESSES CAN BENEFIT

BPESA MEMBERSHIP SERVICES are intended to assist each member to enhance their own business performance and to support them in achieving their goals while also enabling South Africa as a collective to transform society and the economy and to achieve its economic development, youth employment and skills development goals.

BECOME A MEMBER

 

Our mission is to create a trading
environment
in the Global Business Services
Sector in South Africa that is conducive for
inclusive and collaborative growth at scale,
underpinned by the sustainable supply of
workplace skills for the future, a culture of
innovation, and a drive for continuous
improvement
across the supply chain.

INVEST IN SOUTH AFRICA

 

South Africa offers the Global Business Services markets real value as a delivery location with a large availability of good quality English speaking talent with high empathy, cultural affinity, and niche domain skills, which have led to success in next generational service delivery.

WHO WE ARE

HOW SOUTH AFRICAN
BUSINESSES CAN BENEFIT

BPESA MEMBERSHIP SERVICES are intended to assist each member to enhance their own business performance and to support them in achieving their goals while also enabling South Africa as a collective to transform society and the economy and to achieve its economic development, youth employment and skills development goals.

BECOME A MEMBER

 

INVEST IN SOUTH AFRICA

South Africa has a large availability of good quality English speaking talent with high empathy, cultural affinity, and niche domain skills, which have led to success in next generational service delivery.

LEARN HOW

HOW SOUTH AFRICAN BUSINESSES CAN BENEFIT

BPESA MEMBERSHIP SERVICES are intended to assist each member to enhance their own business performance and to support them in achieving their goals while also enabling South Africa as a collective to transform society and the economy and to achieve its economic development, youth employment and skills development goals.

BECOME A MEMBER

What we do

BPESA is a not-for-profit company that serves as the industry body and trade association for Global Business Services in South Africa serving the international and domestic markets.

Its purpose is to market South Africa to the world as an attractive place to offshore their business processes, thereby stimulating local job creation, particularly for unemployed youth, and coordinating industry role players to provide a sustainable supply of suitably skilled people to enable the sector to remain competitive and to grow.

 

WHAT WE DO

BPESA promotes domestic and foreign investment into the Global Business Services Sector in South Africa and works with its partners to stimulate economic growth, new job creation and skills development.

 

  • We provide market information and research to our stakeholders.
  • We plan, manage and co-ordinate the implementation of strategic skills initiatives to up-skill, re-skill and future-skill our workforce.
  • We mobilise and engage our members and partners to collaborate and participate in industry activities to stimulate demand, build a sustainable supply of skills, and contribute to the growth and transformation of the economy.
  • We are a liaison point between industry members and local, provincial and national government where we lobby for policy alignment and other support for the development of the sector.

 

WHY INVEST IN SOUTH AFRICA

South Africa has a large availability of good quality English speaking talent with high empathy, cultural affinity, and niche domain skills, which have led to success in next generational service delivery.

Many global and regional companies have set up or expanded their operations in South Africa; these companies represent a variety of industry verticals, such as technology and communications, financial services, legal and healthcare.

Find out more about South Africa

Good quality,
English-speaking talent

Significant costs savings

Strong foundation in
contact centre and niche
areas of work

Evolving capabilities for
next-gen services for
digital contact centre

First world infrastructure
and enabling environment

NEWS

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    3e43cbc85c61d8e268c91d8e66e8092b.jpeg

Brands currently in south africa

FIND OUT MORE ABOUT OUR REGIONS AND WHY THEY ARE
ATTRACTIVE TO INVESTORS

WESTERN CAPE

EASTERN CAPE

GAUTENG

KWAZULU-NATAL

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