Operators provide services internal to their Company or Group (Captive) or for 3rd party clients (BPO) and can focus on the domestic market, the international market, or both.

Download the brochure: Domestic Operators BPO Membership 2023-2024

Download the brochure: Domestic Operators Captives Membership 2023-2024

Companies providing services to the GBS operators i.e., training providers, IT companies, consultants, recruitment companies, property developers, facility service providers

Download the brochure: Vendors Membership 2023-2024

New operators in the GBS sector (in business for less than one year)

Download the brochure: Start-Ups Membership 2023-2024

Companies registered with the Department of Social Development as Not for profit organisations e.g: Public Benefit Organisations

Download the brochure: NPCs Membership 2023-2024

Departments and agencies directly responsible for economic development; and Government operators e.g.: call centres, shared services centres

Download the brochure: Government Membership 2023-2024

Organisations with whom BPESA has formal partnership agreements in place

Download the brochure: Partners Membership 2023-2024