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IBM News Feed
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IBM to Acquire myInvenio to help Organizations Use AI-powered Automation to Better Streamline Business Processes
IBM - Announcements Apr 15, 2021 | 12:00 pmAddition of myInvenio provides customers with a comprehensive AI-powered automation portfolio for business automation - including process mining, robotic process automation (RPA), document processing, workflow, and decisions - all built on Red Hat OpenShift
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IBM, Red Hat and Cobuilder Spearhead Development of OpenBuilt to Accelerate Digital Transformation across the Construction Industry with a Hybrid Cloud Approach
IBM - Announcements Apr 14, 2021 | 04:01 amNew cross industry collaboration joins forces to create OpenBuilt, based on Red Hat OpenShift and IBM Cloud to help build faster and more cost-effectively, while helping to control risk
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IBM's Independent Managed Infrastructure Services Business to be Named Kyndryl
IBM - Announcements Apr 12, 2021 | 12:01 pm
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IBM Consumer Study Points to Potential Recovery of Retail and Travel Industries, as Consumers Receive the COVID-19 Vaccine
IBM - Announcements Apr 8, 2021 | 11:00 am
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IBM Cloud for Financial Services Accelerates Innovation with Support for Red Hat OpenShift and Other Cloud-native Services
IBM - Announcements Apr 7, 2021 | 12:00 pmSAP joins ecosystem of more than 90 partners and FinTechs serving financial institutions worldwide
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Knowledge Executive News Feed
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Top 5 Offshore CX Delivery Locations Unveiled
Knowledge Executive Media Site Apr 9, 2021 | 12:57 pmThere was excitement, entertainment and lots of shared insights at the CxOutsourcers industry webinar on April 8, 2021 when the Top 5 Most Favored Offshore CX Delivery Points of 2021 were unveiled. Hosted by Peter Ryan and Mark Angus, the[…]
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Business Continuity Planning for CX Operations
Knowledge Executive Media Site Mar 25, 2021 | 14:22 pmDo you have a Business Continuity Plan for your CX operations? The Covid-19 pandemic proved that disruptive global events could occur without notice and can have a drastic impact on your customer experience (CX) and contact centre operations. In a[…]
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How will smarter experiences create smarter jobs of the (near) future?
Knowledge Executive Media Site Feb 25, 2021 | 14:58 pmResponding to evolving consumer preferences regarding digital engagement and empathetic services requires a balanced combination of smart technologies and smart human talent, asserts a special report by Knowledge Executive. As more consumer activity shifts online, the need to embrace a[…]
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Exploring Bogotá, Colombia as a Nearshore CX Delivery Location
Knowledge Executive Media Site Feb 20, 2021 | 15:23 pmOver 90 participants registered for the webinar Explore Bogotá: New Trends and Nearshore Advantages hosted by Transcom on February 18, 2021. This virtual forum and talk show with industry experts and analysts provided the latest insights and perspectives on the[…]
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10 Big Changeovers: Watch, Wait and Wonder!
Knowledge Executive Media Site Feb 4, 2021 | 15:09 pmThe unprecedented events and disruptions from 2020 and the early part of 2021 reshaped industries and set the global economy on a new trajectory. Although forecasting remains tricky amid continued uncertainty, there are numerous changes and disruptions that are set[…]
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