Industry News
IBM News Feed
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IBM, Cloudera Announce Strategic Partnership
IBM - Announcements Jun 21, 2019 | 13:00 pmBuilding on a long-standing relationship with Hortonworks, IBM teams with Cloudera to align joint solutions
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Naturgy, One of Spain's Leading Utility Companies, Signs Hybrid Cloud Services Agreement with IBM to Boost Digital Transformation
IBM - Announcements Jun 20, 2019 | 13:00 pm- The Agreement is part of Naturgy's hybrid cloud strategy to build the utility of the future
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IBM's Global Supply Chain Transformation Receives Five Manufacturing Leadership 100 Awards from National Association of Manufacturers
IBM - Announcements Jun 19, 2019 | 13:00 pmUS' Largest Manufacturing Association Recognizes the Innovative Use of AI, Blockchain, and IoT to Improve End-to-End Supply Chain Security
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IBM Develops World's Most Powerful Commercial Supercomputer for Total
IBM - Announcements Jun 18, 2019 | 06:42 am
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IBM-Powered Supercomputers Lead Semi-Annual Rankings
IBM - Announcements Jun 18, 2019 | 06:01 amOnly Manufacturer with Multiple Systems in Top Ten of Top500 and Green500, Debuts World's Most Powerful Commercial Supercomputer
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Knowledge Executive News Feed
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Automation in Contact Centres – is it Hype or High-Priority?
Knowledge Executive Media Site May 9, 2019 | 06:15 amPeter Ryan is one of the most recognised international experts on customer experience (CX) globally. A stalwart at the respected industry analyst firm Ovum, where he spent many years leading their research into contact centres, he created his own company,[…]
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Bots vs Humans: BBC News Interviews Daniel Julien
Knowledge Executive Media Site May 2, 2019 | 18:33 pmConsumers have become more individualized and channels have multiplied, but the customer is still the focal point for every meaningful interaction. This was again clear in an interview that Susannah Streeter of BBC World News held with Teleperformance Founder and[…]
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5 Insights for CX Success from the 2019 Customer 360 Summit
Knowledge Executive Media Site Apr 24, 2019 | 15:29 pmOver 45 speakers and industry experts delivered compelling thought leadership presentations and case studies at the Customer 360 Africa summit in Johannesburg, April 16 – 18, 2019. Designed for customer experience (CX) professionals, executives and consultants, the event drew the[…]
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Evolving Outsourcing, CX Investments, Cybersecurity, Automation vs Humanization
Knowledge Executive Media Site Apr 2, 2019 | 10:15 amOver 55 global CX executives, including 17 international analysts and influencers from seven countries, converged on the Royal Borough of Windsor for the global CxOutsourcers Mindshare Event, March 25 – 26, 2019. Held in the historic and pictresque Windsor[…]
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7 Analysts and Influencers Predict CX Trends for Emerging Verticals
Knowledge Executive Media Site Apr 1, 2019 | 11:08 amThe global CxOutsourcers Mindshare Event from March 25 – 26, 2019, attracted more than 50 industry representatives, senior executives, analysts, and journalists from Europe, the Americas, Asia, and Africa. Held in the historic royal town of Windsor in the UK,[…]
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