KWAZULU-NATAL INFORMATION
Renowned for its excellent sales services capabilities,KwaZulu-Natal has the vision of being a prosperous Province with a healthy, secure and skilled population, living in dignity and harmony, acting as a gateway to Africa and the World by 2035.
Macro Economic Overview

Major Cities and Population Areas
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Population Demographics
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Economic Indicators
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Top GBS Services
KZN GBS Services
BPO and Contact Centre Capabilities Front Office BPO Capabilities
Next-Gen Digital Contact Centre Expertise
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Business Process Services Specialist Niche Domain Capabilities
Vertical Industries Specialist Services
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People and Skills
KZN People and Skills
Current Youth Population: 3,535,645 Skills and Training Initiatives
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KZN Domestic Services KZN International |
Channels and Technology
KZN Channels and Technology
Automation and Technology
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Customer Service Channels
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Value Proposition
KZN GBS Value Proposition Framework
KZN GBS Market Quantification Report
KZN Tier 2 and 3 Towns and Cities GBS Economy Survey and Strategy
Disclaimer:
The Content in this report and value proposition is still in draft format and may be changed without notice. As we conduct further stakeholder consultations, we may make alterations or deletions to the Content at any time.