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BPESA - Business Process Enabling South Africa
USEFUL
DOCUMENTS
Useful Documents
Quarterly Job Reports
( 30 Documents )
TRAINING GUIDE_Guide to hiring and retaining youth with disabilities - Oct 2025
BPESA-Accessible Training Deck Hiring and retaining youth with disabilities
BPESA GBS Disability Hiring Handbook 2025
A Guide to hiring and retaining youth with disabilities
BPESA GBS Alchemy Awards 2025 Shortlist
SAICA and SAIPA
Government Gazette DTI
CIBA GUIDE FOR IMMIGRATION ACCOUNTS Issue 1
2024 Application Form Business VISA Extension: Permanent Residence
2024 Application Form for First Business Visa
30 Year Review Synthesis Report
TRUSTED EMPLOYER SCHEME FINAL CRITERIA OCTOBER 2023
DSFOne report June 2023
Critical Skills
South Africa GBS Investor Handbook
South Africa GBS Quantification Report 202122
Critical Skills List 2022
South Africa - Replete with Opportunities for a Better World - IDC
Gauteng Township Economy Development Bill 2020
Cyber Crimes Bill
GBS Incentive Presentation 2021-22
South Africa Global Business Services (GBS) Country Assessment Framework Snapshot
Executive Summary-NDP 2030 - Our future - make it work
Special Edition of the World Economic Forums: Global Competitiveness Report 2020
Source Markets South Africa Comparison
McKinsey Report: Driving Economic Recovery in South Africa's BPO Industry
The dtic & InvestSA: Investing in South Africa Roadmap 2020
2019 South Africa Finance & Accounting Market Intelligence Report
Presidential Commission on the Fourth Industrial Revolution: Report Recommendations and Way Forward, March 2020
South Africas GBS sectors value proposition brochure
South Africa GBS Sector Industry Information and Insights
2020 Top 5 Global BPO Offshore Locations
Coronavirus BPESA Best Practice Guide 23 March 2020 15h00
Adobe: 2020 Digital Trends in South Africa
SADA Pathways to Digital Work
SADA Media Release 2020 - Genesis Analytics
BPESA Impact Sourcing Supplement 2019
IQ Business Social Progress Index (SPI) 2019
World Economic Forum (WEF): The Global Competitiveness Report 2019
2019 JCSE-IITPSA ICT Skills Survey
BPESA Constitution
Global Business Services Sector Skills Strategy 2019-2023
Human Capital and Skills Development
South Africa Salary Survey 2017
WFM Consultant Profile
Trainer Profile
Team Leader Profile
QA Consultant Profile
MI Consultant Profile
Coach Profile
Agent Profile
South African Economic Landscape
2016 Key Indicator Report
Analysis of South Africa as a BPO Delivery Location
2018 Incentive Guidelines for the Global Business Services Sector
South Africa’s Global Business Services (GBS) Industry – Value Proposition Document
2018 Key Indicator Report
