Teleperformance announces opening of new Gqeberha centre in South Africa’s Eastern Cape
- March 18, 2024
- by: James Eyre
Teleperformance, a global leader in digital business services, today announced the opening of its second South African city location in Gqeberha (formerly known as Port Elizabeth), the cultural, economic and financial hub of the Eastern Cape.
The new centre at Fairview Office Park, will provide customer support across multiple contact channels for leading UK financial services and retail clients. Teleperformance expects to create 500 new jobs in the city in 2024.
Teleperformance opened its first South Africa site in Cape Town in 2009. Today, there are 4,000+ people across three sites in the city, serving clients from the UK and United States.
Gary Slade, Chief Executive Officer for Teleperformance UK, Ireland and South Africa commented: “Gqeberha is a vibrant city known for its thriving business community, rich cultural heritage and beautiful beaches. Establishing a presence in this dynamic location will not only allow us to better serve our customers but also create new avenues for growth and development for our teams and the local communities. We are incredibly excited about this new venture and the possibilities to foster economic growth and contribute to the development of the region.”
Leanne Felix, Vice President of Delivery, Port Elizabeth: We will be launching a focused recruitment campaign in the coming weeks in an effort to attract the amazing and most suitable talent from the region. https://www.teleperformance.com/en-us/careers/job-opportunities/. In addition, we have partnered on a few key community focusses as we grow this region in a meaningful and impactful way. As the biggest BPO globally, we are proud to be TP and extending our footprint in the Eastern Cape in full force!
Teleperformance is committed to building a sustainable and successful operation in Gqeberha. This includes investing in employee training and development, implementing best practices in operations, and actively engaging with the local community to create positive impact.
Gqeberha (Pronounced: keb-AIR-kha) was previously named Port Elizabeth until 2021 and is the Xhosa name for the Baakens River, which flows through the city
