From call centre agent to financial director, Anusha Ramraj shares 5 successful strategies to bridge the gender divide

August 31, 2022

by: CCI

From call centre agent to financial director, Anusha Ramraj shares 5 successful strategies to bridge the gender divide.

Durban – More than two thirds of South African managers are men, says financial director of CCI South Africa Anusha Ramraj, who questions where local companies are falling short and what could be learnt from those getting it right.

Born and based in KwaZulu-Natal, Ramraj said while working as a call centre agent, she watched men in suits enter the company and promised herself that one day she would be among them.

As Women's Month draws to a close, Ramraj reflects on her journey from call centre agent to financial director of a contact centre.

“It doesn’t surprise me that more than two thirds of managerial positions in South Africa belong to men. Today female professionals are still facing many of the same challenges I did when I first began my career.”

Ramraj said although she came from a humble background, she had support from her family.

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