The Knowledge Partnership Masterclass Series Returns: Speaker Announcement

Meet the Speakers:

Marianne has +20 years of Contact Centre experience. As a thought leader in the industry, she strives to support organisations in transforming their operational delivery through their company’s vision, values, and culture. Today, she heads her team at her consulting company and is a renowned podcaster.

Our second masterclass will explore the topic of Succeeding within the GBS Sector on Wednesday 10th August at 10.00am. During this masterclass, the speakers will discuss how emerging channels and platforms can work for your organisation. There will be a portion of the class dedicated to questions and answers, so come and soak in all the advice and engage with Marianne. The masterclass will take place via Zoom.

Keep an eye out for BPESA emails and social media posts to find out more about the masterclass series and how you can register to attend. We would like these masterclasses to be as collaborative as possible, so please come prepared with questions. If you can't make the live session, the recording including the Q&A will be made available on BPESA's YouTube page.

We look forward to seeing you there.

To register for the masterclass series now, head to the BPESA Events Calendar: https://www.bpesa.org.za/event-view-weekly/general-event-registration/succeeding-within-the-gbs-sector.html

To find out more about tkg: welovetoknow.com


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