BPESA - Business Process Enabling South Africa

The highly anticipated Annual South Africa GBS I BPO Conference and BPESA GBS Alchemy Awards 2024 will take place in Gauteng, Joburg from the 12th to 14th November 2024.

This premier event offers boundless opportunities for the BPO and GBS sector to convene, learn, co-create, and explore the limitless potential South Africa offers as a leading offshore location.

Supported by acclaimed thought leaders, captains of industry and sector experts. Participating delegates will have access to the latest trends and research, industry developments and opportunities. Comprehensive panel discussions, informative knowledge-sharing workshops, in-depth masterclasses and deep dive connects with subject matter experts will offer guests tangible take aways and insights. The event also offers valuable networking sessions across several interactive engagements and will conclude with the annual BPESA GBS Alchemy Awards at a memorable Awards Gala Dinner Banquet, celebrating outstanding talent and industry excellence. Join the industry for a professional and enriching experience designed to drive global sector excellence.

• 12 November: Executive CEO Dinner (By Invitation Only)
• 13 November: Conference & Networking Exhibition + Welcome Cocktails and Annual BPESA GBS Alchemy Awards Finalist Recognition
• 14 November: Conference & Networking Exhibition + Annual BPESA GBS Alchemy Awards Gala Dinner Banquet

As we reflect on the 2024 BPESA GBS Alchemy Awards, held on the 14 of November 2024 in Johannesburg, Gauteng, we extend our gratitude for the incredible response and unwavering support from the industry. This year’s theme, Boundless, has reflected the limitless potential and innovation driving our industry forward, which certainly came through in the hundreds of award entries received.

Our esteemed judges were carefully considered and scored the entries. Our official auditor Forvis Mazars reviewed the results, and we are excited to announce this year's GBS Alchemy Award winner’s across each of the categories.

We applaud everyone who took the time to enter this year's awards; we understand what it takes to put the entries together and place yourself out there for consideration. The judges certainly had their work cut out for them being presented with so much talent.

The 2024 BPESA GBS Alchemy Awards celebrated the GBS Industry’s BOUNDLESS possibilities, achievements, growth, and progress. Evoking a sense of sophistication and inspired by the stars, the sky, and the vastness of the universe, it reflects the limitless possibilities that we each have within us and collectively as an industry.

Winning any of the BPESA GBS Alchemy Awards is an accolade, highlighting market leadership and excellence. A huge congratulations to all the winners and thank you for your excellence!

For any queries or questions, please contact the team at This email address is being protected from spambots. You need JavaScript enabled to view it.