The Global Technology and Business Services Council
BPESA has joined 11 other independent regional organisations serving the GBS sector to create the Global Technology & Business Services Council (GT&BSC). The Council comprises the leading GBS locations servicing over 10,000 organisations, including multi-nationals, indigenous tech companies, SMEs, and start-ups. The founding members are: Bosnia, Bulgaria, Czech Republic, Egypt, India, Latin America, Latvia, Malaysia, Poland, Romania, Russia, South Africa, Sri Lanka, United Kingdom, United States and Ukraine.
The Council brings together impressive innovation from countries that have collectively managed the pandemic crisis effectively; e.g. India shifted almost 90 – 95% of its 4.36 million technology workforce to ‘work-from-home’. South Africa too successfully managed to migrate significant workers with over 45% of the workforce working from home during June 2020, whilst innovative ergonomic solutions were deployed to keep on-site workers safe but productive. In some operations this resulted in a 100% utilisation of the workforce.
