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IT Web News Feed

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Patient Satisfaction Declined During Pandemic According to U.S. Consumer Trends Survey Facilitated by Knowledge Executive

New research highlights the need for hospitals and health systems to strengthen human and digital patient communication Stericycle Communication Solutions has announced the results of...

Top 5 Offshore CX Delivery Locations Unveiled

There was excitement, entertainment and lots of shared insights at the CxOutsourcers industry webinar on April 8, 2021 when the Top 5 Most Favored Offshore...

Business Continuity Planning for CX Operations

Do you have a Business Continuity Plan for your CX operations? The Covid-19 pandemic proved that disruptive global events could occur without notice and can...

How will smarter experiences create smarter jobs of the (near) future?

Responding to evolving consumer preferences regarding digital engagement and empathetic services requires a balanced combination of smart technologies and smart human talent, asserts a special...

Exploring Bogotá, Colombia as a Nearshore CX Delivery Location

Over 90 participants registered for the webinar Explore Bogotá: New Trends and Nearshore Advantages hosted by Transcom on February 18, 2021. This virtual forum and...

10 Big Changeovers: Watch, Wait and Wonder!

The unprecedented events and disruptions from 2020 and the early part of 2021 reshaped industries and set the global economy on a new trajectory. Although...

New CX Realities with the Biden Administration

As Joe Biden was sworn in as the 46th President of the United States of America, the team at Genesis Global Business Services | Knowledge...

10 Inspirational and Innovative CX Leaders

Customer experience (CX) is perhaps the most important factor to business success today. Delighting customers by meeting and exceeding their expectations drives repeat business from...

2020 Global IPA and EDO Business Continuity Market Intelligence Report

Global pandemic calls for new approach to foreign direct investment (FDI) New research reveals how global Investment Promotion Agencies (IPA) and Economic Development Organizations (EDO)...

5 Business Continuity Best Practice Case Studies

Lockdown measures imposed to stem the spread of COVID-19 upended entrenched operating models and exposed the cracks in business continuity plans. However, pockets of competence...

IBM News Feed

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IBM Extends HBCU Initiatives Through New Industry Collaborations

IBM Global University Program Expands from 13 to 40 HBCUs; 15 Students Receive IBM Masters Fellowship Awards

IBM Unveils World's First 2 Nanometer Chip Technology, Opening a New Frontier for Semiconductors

New chip milestone to propel major leaps forward in performance and energy efficiency

IBM Helps Customers Adopt a Zero Trust Approach to Security

IBM Cloud Pak for Security adds to its zero trust capabilities; new blueprints and expanded partner integrations to simplify zero trust adoption

IBM to Acquire Turbonomic Building Industry's Most Comprehensive AIOps Capabilities for Hybrid Cloud

- Addition of Turbonomic will enable businesses to assure application performance using AI and cut costs by optimizing the deployment of IT resources across development,...

IBM Watson Advertising Accelerator Expands to Bring AI to Fast-Growing OTT Media and Streaming Landscape

As brands and agencies look to diversify their media portfolios in ever-changing traditional web, IBM offers Watson AI for OTT market, where industry collaboration is...

Knowledge Executive News Feed

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Patient Satisfaction Declined During Pandemic According to U.S. Consumer Trends Survey Facilitated by Knowledge Executive

New research highlights the need for hospitals and health systems to strengthen human and digital patient communication Stericycle Communication Solutions has announced the results of...

Top 5 Offshore CX Delivery Locations Unveiled

There was excitement, entertainment and lots of shared insights at the CxOutsourcers industry webinar on April 8, 2021 when the Top 5 Most Favored Offshore...

Business Continuity Planning for CX Operations

Do you have a Business Continuity Plan for your CX operations? The Covid-19 pandemic proved that disruptive global events could occur without notice and can...

How will smarter experiences create smarter jobs of the (near) future?

Responding to evolving consumer preferences regarding digital engagement and empathetic services requires a balanced combination of smart technologies and smart human talent, asserts a special...

Exploring Bogotá, Colombia as a Nearshore CX Delivery Location

Over 90 participants registered for the webinar Explore Bogotá: New Trends and Nearshore Advantages hosted by Transcom on February 18, 2021. This virtual forum and...

10 Big Changeovers: Watch, Wait and Wonder!

The unprecedented events and disruptions from 2020 and the early part of 2021 reshaped industries and set the global economy on a new trajectory. Although...

New CX Realities with the Biden Administration

As Joe Biden was sworn in as the 46th President of the United States of America, the team at Genesis Global Business Services | Knowledge...

10 Inspirational and Innovative CX Leaders

Customer experience (CX) is perhaps the most important factor to business success today. Delighting customers by meeting and exceeding their expectations drives repeat business from...

2020 Global IPA and EDO Business Continuity Market Intelligence Report

Global pandemic calls for new approach to foreign direct investment (FDI) New research reveals how global Investment Promotion Agencies (IPA) and Economic Development Organizations (EDO)...

5 Business Continuity Best Practice Case Studies

Lockdown measures imposed to stem the spread of COVID-19 upended entrenched operating models and exposed the cracks in business continuity plans. However, pockets of competence...
 

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