BPESA

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As the Trade Body and Sector Association for the South African Global Business Services (GBS) sector, BPESA is acutely aware of the current global shifts in business brought on by the COVID-19 pandemic. In this fast-paced time of change, we decided to gather input from our members and operators regarding best practice guidelines and the impact of the pandemic on their business process outsourcing and services (BPO/S).

This survey was done in partnership with Knowledge Executive and Genesis Analytics.

Click here to read the COVID-19 Best Practice & Impact Assessment 25 March 2020

The Department of Employment and Labour published a directive on leave during the COVID-19 lockdown, publsihed 26 March 2020

- Directive on COVID-19: implications on BCEA leave provision

Click here to access the document

Business Unity South Africa (BUSA) has published a Q&A on workforce queries during the COVID-19 lockdown

- Q&A: WORKFORCE ISSUES DURING THE LOCKDOWN AS AT 27 MARCH 2020 (10AM)

Click here to access the document

Buisness Unity South Africa (BUSA) has circulated a Questions & Answers Document reagrding the 21-day lockdown during the COVID-19 crisis.

Click here to read the document

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