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BPESA with its partners, the dti and Harambee Youth Employment Accelerator are delighted to announce that the 2019 Global

Business Services Investor Conference and Awards will be held in Durban, KwaZulu Natal, South Africa from the 19th – 21st November 2019.

This is the main event in the 2019 / 2020 calendar for the GBS Sector in the country which will showcase the distinctive attitude and value potential of our youth, with the theme being Impact Sourcing – inclusive hiring, for real

A South African delegation of government and business role players recently returned from a successful trip to the USA. The join marketing trip included a presentation to the Greater New York Chamber of Commerce and a round table conversation with members of the Business Council for International Understanding. The delegation then travelled to Las Vegas where meetings were held with interested parties alongside the CCW 2019 event at which South Africa had a pavilion with more than 20 companies

The Global Business Services Sector continues to grow at a healthy rate as existing clients allocate more and more campaigns to their delivery centres in South Africa and as new companies come into the country. Tough and changing global market conditions combined with a growing awareness of the value that South Africa has to offer are contributing to this growth which remains above 20% CAGR.

The latest Quarterly Jobs report shows that more than 3,300 new export jobs were created in the first

BPESA is pleased to announce its membership with the South African Chamber of Commerce UK. This relationship is strategic to BPESA’s growth plans for the Global Business Services Sector with the UK currently the largest source market for companies offshoring their work to South Africa and presenting great opportunities for growth moving forward.

This membership will offer BPESA members greater insights to the UK market and greater access to the buyers and influencers in the GBS sector in the

CEO WELCOME - The first financial year for BPESA (2018/2019) ended on a positive note with the Global Business Services Sector exceeding most of its growth and sustainability targets over the period.

There were many accolades for the GBS Sector, BPESA and its partners. Here are some of them to reflect on:

- GBS Sector contributed key inputs and components into the Presidential Job Summit Framework Agreement, 2018.

- GBS Sector was showcased at the Investor Conference, 2018, contributing

Partnership will Promote Impact Sourcing as a Business Practice in the GBS Industry

Johannesburg, South Africa, April 17, 2019 – BPESA today announced a strategic alliance with IAOP. Both organisations have a strong focus on impact sourcing as a strategy and business practice that leverages the demand in the global business services sector to create jobs for youth in excluded communities.

BPESA, the DTI and a delegation of 19 South African companies recently returned from a successful joint marketing trip to Sydney and the Gold Coast in Australia.

BPESA, the dti and a delegation of 19 South African companies recently returned from a successful joint marketing trip to Sydney and the Gold Coast in Australia. The team met with analysts, consultants, advisors and business executives from Australian organisations and outsourcing vendors during their visit to Sydney and while

BPESA, together with the dti, take pleasure in producing the international Jobs Report for the 4th Quarter of 2018.

2,738 new international jobs were created between 1 October and 31 December 2018, keeping the rolling CAGR well above 20% for the year. The 4th Quarter’s result brings the total number of new jobs created in the export segment of the GBS Sector in 2018 to 11,167 of which 10% were hired inclusively.

The Minister of Trade and Industry, Dr Rob Davies has launched the Global Business Services (GBS) Incentive at SA House in London, United Kingdom.

Davies said that the Business Process Services (BPS) industry offers South Africa the largest job creation potential across all service sectors.

According to Minister Davies, the Business Process Services incentive that he launched four years ago in London was successful in creating jobs in the BPS Sector, stimulating economic growth and it was

A new incentive for the global business services sector will create employment opportunities for youth in SA, Trade and Industry Minister Rob Davies said.

The Global Business Services incentive – which came into effect on January 1, 2019 – was first launched last month by the minister in London. It replaces the previous Business Process Services Incentive, according to a statement from the department of trade and industry (dti).

The dti had revised the package after continuous monitoring of

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