by Neville Cousins, BPESA Digital | ITO PMO
In today's dynamic business landscape, technological advancements are reshaping the way organisations operate, catalysing transformative changes in business processes. From small start-ups to multinational corporations, the impact of technology on business operations cannot be overstated. Particularly within the realm of Business Process Outsourcing (BPO), these advancements are driving efficiency, agility, and innovation like never before.
One of
March is important in South Africa as it honours Human Rights. For Reshni Singh, a fervent supporter of women’s opportunities in the Global Business Services Incentive (GBS) sector, it is also her two-year anniversary as BPESA’s CEO. With 21 years of experience in roles supporting South Africa’s economic growth, especially at the Department of Trade, Industry, and Competition (dtic), she managed the highly praised GBS incentives programme.
In an interview, Reshni reflected on the industry's
Both the respective regions in the portfolio have performed very well in terms of sector job growth. In Quarter 2 - April to June 2023 - KwaZulu-Natal and the Western Cape continued registering significant jobs in the sector. There were 1952 new jobs created in KwaZulu-Natal accounting for 51% of new hires and the Western Cape registered 1292 new positions or 34% of new hires for the quarter. The data for Quarters 3 and 4 of 2023 are expected to be just as upbeat.
Both regions have as well
Township Hub activity were the order of the day as part of the Growing Gauteng Together 2030 strategy. The GDED with whom BPESA are working hopes to keep expanding the number of opportunities for job seekers and roll-out to more sites. [source: Business Live]
The Nasrec site was launched by MEC Tasneem Motara earlier in the year.
GGDA supported BPESA’s efforts to engage industry CEO’s at their quarterly Forum hosted 20 July. The event was hosted at CSA’s Waterfall Campus.
The Eastern Cape has been abuzz with activity all through 2023. A keen investor focus characterised 2023, with the first quarter being spent on the scoping of a potential investor’s requirements to settle in either Port Elizabeth or East London.
The UNDP Project kicked off early in 2023 which saw 165 youth taken through WRT and in excess of 1000 youth benefiting from the digital upskilling stream. ABSA followed close on its heels with 70 youth being successfully taken through
The Cape Town International Convention Centre was alight with talent and celebration as the annual BPESA GBS Alchemy Awards 2023 illuminated the night on November 9th. The glittering gala dinner, a culmination of excellence and innovation, showcased not just professional designations but also the artistic prowess discovered through SA’s Got GBS Talent Search.
Enabling digital transformation of the Global Business Services sector in KZN focusing on closing the gender equity gap powered by the BPESA Future Skill, UNDP and GIZ.
Business Process Enabling South Africa (BPESA) has recently undertaken a partnership with the United Nations Development Program (UNDP) and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) under the support of the Digital Skills for Jobs and Income (DS4JI) project. The DS4JI project is implemented on behalf of
VWSA, one of SA’s leading Automotive manufacturers made use of the BPESA Future Skills Platform (FSP) to upskill a select group of deserving staff and were super amped with being able to participate. The VWSA Group strongly believe that job creation and skills development fuel economic prosperity, and, for generations have strived to lead transformation in the lives of all South Africans. As a multi-national corporation, Volkswagen has a strong
According to CNBC Africa, a staggering 47% of the South African population is deemed financially illiterate, with only 5% of the population projected to retire comfortably. This highlights a pressing need for financial literacy to be included as a compulsory subject in school to better equip the youth for the future.
The ever-changing global landscape and ease of access to information and various technologies makes educating oneself on personal finances easier than ever. This is crucial
The Business Process Outsourcing (BPO) and Global Business Services (GBS) sector in South Africa, proudly announced yet another wave of positive job creation results. The recently released BPESA Quarterly Jobs Report indicates significant growth and the generation of 4,569 net new international jobs within the Global Business Services sector during the fourth quarter of the financial year 2023 covering the January to March 2023 period.
The report highlights the ongoing success of the GBS &
BPESA is the recognised trade association and industry body for Global Business Services (GBS) in South Africa. BPESA’s mandate is to market South Africa as a top offshore location for outsourced services, stimulate local job creation and economic growth and to support the sector with skills development for a suitable talent pipeline.
Why is digital skills competency mapping a priority for the GBS sector?
Digital transformation has affected almost all sectors and industries across the South
The Global Business Services (GBS) sector in South Africa has again recorded growth and net new jobs in the third quarter of the financial year 2022, covering October to December 2022. According to the recently released BPESA Quarterly Jobs Report, a total of 6,058 net new international jobs were created in the period.
Through a global practice known as Impact Sourcing – intentional recruitment of individuals from marginalised communities, South Africa focuses on employing unemployed youth
