The South African GBS /BPO Sector has seen phenomenal growth year on year for the past 5 years and it’s all due to our magic formula, mixed with an encompassing Spirit of Alchemy – Everything we touch, turns to GOLD!

To engage with the South African magic, join us at our upcoming GBS Investor Conference and BPESA GBS Alchemy Awards this coming November and experience for yourself why South Africa has retained the Top Offshore CX destination title for a second year running!

BPESA, in partnership with InvestSA and Harambee, will be hosting this prestigious event on the beautiful shores of Durban, KwaZulu-Natal (KZN) with our regional host partners the KZN Department of Economic Development, Tourism and Environmental Affairs (KZN EDTEA), Trade and Investment KZN (TIKZN), Invest Durban and the eThekwini Municipality.

The South African GBS /BPO Sector has seen phenomenal growth year on year for the past 5 years and it’s all due to our magic formula, mixed with an encompassing Spirit of Alchemy – Everything we touch, turns to GOLD!

For investors including global buyers and BPO’s who are setting their sights on the African continent, South Africa provides a robust enabling environment, as well as an empathetic, enthusiastic, and scalable youth talent community with deep domain skills, significant cost savings and world-class infrastructure for those who outsource to world class BPO’s operational in South Africa or choose to set up their operations in the country.

Spanning over 3 days, from 8th November until the 10th of November 2022, this national event offers an array of opportunities and engagements for both domestic stakeholders and international investors within an informative and interactive conference setting. Supported by Thought Leaders and Captains of Industry, delegates will have access to panel discussions, knowledge-sharing workshops, Masterclasses, BPO site visits, networking sessions, and of course a celebration of our world class talent at the annual BPESA Alchemy Awards Banquet.

The South African GBS /BPO Sector has seen phenomenal growth year on year for the past 5 years and it’s all due to our magic formula, mixed with an encompassing Spirit of Alchemy – Everything we touch, turns to GOLD!

The Annual BPESA GBS Alchemy Awards, through the ‘’SA’s Got GBS Talent 2022’’, reward professionals and organisations operating within the Global Business Services sector for their outstanding performance, celebrating vision and upholding the spirit of achievement and excellence.

Finalists and Winners will enjoy unsurpassed exposure at the Annual GBS Investor Conference, set to take place in KwaZulu-Natal from the 8th to the 10th November 2022.

Awards Timeline:

• Awards Categories Announced – 23^rd September 2022
• Entry Portal opens – 28^th September 2022
• The Awards entry deadline, portal closes – 14^th October 2022
• Judging – 18^th October 2022 to 30^th October 2022. Judges are made up of an independent national and international team. All judging is done on-line.
• Shortlist Interviews – 1^st November 2022 to 4^th November 2022
• Winners announced – 10^th November 2022
• Awards – Winners will be celebrated during the 2022 National GBS Conference which is being hosted in Durban, KwaZulu-Natal.
• All finalists recognised - 08^th November 2022
• Winners Announced at Banquet – 10^th November 2022

This year’s event has been crafted to allow visiting investors an opportunity to engage in an immersive experience of the country via the beautiful shores of KwaZulu-Natal.

Domestic and international stakeholders will gather for the annual GBS event offering an opportunity for networking and local and global brand exposure.

Several Partnership Packages have been crafted to accommodate a variety of organisations and budgets.

To ensure your brand, service, solutions, and offerings are on display and available for the community to connect with, please download our Partnership and Sponsorship Packages:

Package / Sponsorship Bookings will be allocated on a first response system.

For more information, please contact any one of the Regional Executives or Project Team to assist in supporting you.

Yogan Naidoo: +27 (0)84 565 9693 / This email address is being protected from spambots. You need JavaScript enabled to view it. 

Shoana Padayachee: +27 (0)61 799 4062 / This email address is being protected from spambots. You need JavaScript enabled to view it. 

Lynn Davis: +27 (0) 83 200 8352 / This email address is being protected from spambots. You need JavaScript enabled to view it. 

Samkelo Blom: +27 (0) 72 699 7462 / This email address is being protected from spambots. You need JavaScript enabled to view it. 

Traci Freeman: +27 (0)83 657 3112 / This email address is being protected from spambots. You need JavaScript enabled to view it.