“When I started joining the learning and development program Shadow Careers, I was also introduced to Future skills bought to you by BPESA, the program really helped me to achieve the skills that I am currently applying at my workplace.

 It was my first time working in a call center but when I started, I was already prepared because of Future skills in terms of knowing how to manage difficult customers and the importance of knowing the system also on how to be professional including the badges that I got for completing my tasks they are also helping me in terms of my profile in LinkedIn.

Future skills BPESA is the best”.

- Uthandile Mbalo 


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