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Understanding the Buying Cycle

Understanding the Buying Cycle

Dear All SMMEs,

The Knowledge Partnership Masterclass Series: Understanding the Buying Cycle 

Introducing The Knowledge Partnership Masterclass Series

The Knowledge Partnership Masterclass Series will leverage The Knowledge Group’s (tkg) collective robust global knowledge to up-skill BPESA members. This series hopes to question the status quo, educate members with market penetration strategies, and seek to raise the collective awareness in the BPO sector.

There will be one session each quarter on the following topics:

• Understanding the Buying Cycle: A procurement perspective, how companies buy services in core source markets.
• Operating within the GBS Sector: Sectorial overview, different operating models, emerging services, delivery complexity
• Doing the Things That Matter: From solutioning to service delivery, what really matters to clients – WFM, QA
• Making the Most of Opportunities: Effective selling and how best to position for success, commercials, win themes

Join us for the first masterclass in the series on Wednesday 11th May 2022 at 10.00am.

Keep an eye out for BPESA emails and social media posts to find out more about the masterclass series and who is speaking.

(Please note that this event is for SMMEs only, and registration is prohibited for larger organisations. For any queries in this regard, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.)

Event Properties

Event Date 05-11-2022 10:00 am
Event End Date 05-11-2022 11:30 am
Capacity Unlimited
Registered 0
Cut off date 05-11-2022 11:00 am
Individual Price TBA

We are no longer accepting registration for this event

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