Author: amy@bpesa.org.za

Minister Davies Launches The Global Business Process Services (Bps) Incentive To Prospective Investors In London, United Kingdom

Minister Davies Launches The Global Business Process Services (Bps) Incentive To Prospective Investors In London, United Kingdom

The Minister of Trade and Industry, Dr Rob Davies has launched the Global Business Services (GBS) Incentive at SA House in London, United Kingdom. Davies said that the Business Process Services (BPS) industry offers South Africa the largest job creation potential across all service sectors. […]

Podcast: Dti launches new incentive to spur job creation

Podcast: Dti launches new incentive to spur job creation

South Africa sits with one of the highest unemployment rates in the world, which means new solutions are required to counter the problem. The Department of Trade and Industry (Dti) is pursuing a new project to bolster jobs for SA’s youth. The Global Service Incentive […]

New incentive for global business services will create jobs for youth – Davies

New incentive for global business services will create jobs for youth – Davies

A new incentive for the global business services sector will create employment opportunities for youth in SA, Trade and Industry Minister Rob Davies said.

The Global Business Services incentive – which came into effect on January 1, 2019 – was first launched last month by the minister in London. It replaces the previous Business Process Services Incentive, according to a statement from the department of trade and industry (dti).

The dti had revised the package after continuous monitoring of the global business services sector, a global benchmarking study and investor engagements.

Through the incentive, youth will have opportunities in medium to high complexity jobs linked to major global brands, the department explained.

“Areas of special interest by potential global investors are legal services, finance and accounting and IT services,” Davies said.

“With the added benefit of the incentives, South Africa will be able to attract a significant share of the opportunities presented by global market which this sector presents.

“The dti has partnered with the industry to develop a compelling value proposition to investors which will support government’s objectives of job creation within South Africa, primarily for youth and increase export revenue,” the statement read.

According to the dti the sector has reported an average annual growth rate of 22% and the growth rate is expected to increase over the next five years.

Incentive ‘will create job opportunities’

Incentive ‘will create job opportunities’

The Minister of Trade and Industry, Rob Davies, says the Global Business Services (GBS) incentive that became effective from January 1 will create employment opportunities for the youth in South Africa. Davies launched the GBS incentive last month at South Africa House in London. He […]

BPESA Newsletter – December 2018

BPESA Newsletter – December 2018   Dear Stakeholder The third Quarter (September to November) of the 2018 Financial Year has come to an end and with so much packed into the three months it passed by seemingly in a flash! A big thank you and […]

BPESA BPO International Jobs Report – Q3

BPESA BPO International Jobs Report – Q3

BPESA, together with the dti, take pleasure in producing the international Jobs Report for the 3rd Quarter of 2018.

 

3,115 new international jobs were created between 1 July and 30 September 2018, which is 4,5% more than Quarter 2, keeping the rolling CAGR well above 20%. The report also shows that 11,7% of the new jobs created in Quarter 3 were hired inclusively (South Africans aged between 18 and 35 years of age; having attended a Quintile 1, 2 or 3 school or being dependent on a social grant in the family or from a household with less than R6, 000 income per month).

 

The Western Cape continues to lead the new job growth, followed by KZN and Gauteng with Outsource operators creating 2,183 of the jobs and Captive operators creating the balance. This brings the YTD total to 8,429 of which 10,2% were hired inclusively.

 

Click here for the Full Document

 

Congratulations to all those responsible for this tremendous growth!

BPESA in Attendance – The Presidential Investment Summit 24-26 October

BPESA in Attendance – The Presidential Investment Summit 24-26 October

In the State of the Nation Address in February, I announced that a central priority for government this year is to encourage significant new investment in our economy. This is a necessary condition for the growth of our economy and the creation of jobs on […]

SA named “Global Destination of the Year”

SA named “Global Destination of the Year”

JOHANNESBURG – South Africa has been named the “Global Destination of the Year” by the Global Sourcing Association, the department of trade and industry (dti) said late on Wednesday. The Minister of Trade and Industry, Dr. Rob Davies says the award which is the fifth […]

Patricia de Lille, Trevor Manuel & Zondwa Mandela to welcome international investors to the GSA Global Sourcing Summit & Awards in Cape Town

Patricia de Lille, Trevor Manuel & Zondwa Mandela to welcome international investors to the GSA Global Sourcing Summit & Awards in Cape Town

The Executive Mayor of the City of Cape Town, Patricia de Lille, President Ramaphosa’s Special Investment Envoy and former Minister of Finance, Trevor Manuel and Zondwa Mandela are set to address the inaugural GSA Global Sourcing Summit and Awards, in partnership with BPESA.

The conference will  be hosted at the Cape Town International Convention Centre from the 1st to the 2nd of October 2018.

Showcasing the ground-breaking case studies and influential speakers from around the world, delegates will be discussing and debating the very latest trends and predictions effecting organisations today. The conference will provide tangible insights into subject areas such as customer experience, robotics process automation, managing outsourcing relationships, digital transformation, innovation and exit management.

The two day Summit will conclude with an awards ceremony, where South Africa has been shortlisted for the “Global Destination of the Year” award.

Executive Mayor Patricia de Lille will be opening proceedings with a welcome to international investors – including the BBC, Royal Bank of Scotland, Zurich Insurance, and local business organisations.

“The City of Cape Town is delighted that the Global Sourcing Association is bringing the Global Sourcing Summit to Cape Town in October. Cape Town has a burgeoning and versatile BPO sector and continues to attract business from top firms across Europe, the United States and Australia. Cape Town presents a number of opportunities and advantages to BPO businesses locating in the city, including among others: a rich talent pool with a predominantly English-speaking workforce – which are able to engage with international clients; as well as good air connectivity. Cape Town is also in the same time zone as Europe, ensuring that working hours overlap; and the city has natural appeal, with its beaches and mountains providing for a quality enhanced lifestyle,” commented De Lille.

Addressing delegates in a keynote speech will be Trevor Manual. Manual added: “New jobs are the quickest and most sustainable way to improve social mobility and take young South Africans out of poverty and into prosperity. The GSA Global Sourcing Summit and Awards in partnership with BPESA brings a commitment to create 1000 new jobs in South Africa and I’m delighted to be a part of it. See you in Cape Town!”

Representing the Mandela Legacy will be Zondwa Mandela, who will present on how the organisation seeks to improve access to education, advance women’s rights and create employment.

The Business Process Outsourcing (BPO) sector is experiencing massive growth in South Africa with almost 40,000 people, mostly between the ages of 18-30, employed. Although the majority of roles in the BPO sector are Contact Centre Agents, there are other career opportunities in Operations, HR/Training, Sales & Marketing, Workforce Management, Finance, Technical/IT, Administration and Facilities Management.

For more information on the summit and to register, click here http://www.bpesa.org.za/registration/

 

ABOUT THE GSA:

The Global Sourcing Association is the industry association and professional body for the global sourcing industry, and the home of the Global Sourcing Standard, a world first for the provision of a portfolio of best practice methodologies and accreditation programmes supported by both buyers and suppliers of sourcing. The GSA is a not-for-profit membership association with fully licensed, affiliate and associate members, and serves to share best practice, trends and connections across the globe. The Global Sourcing association has a presence across the globe and provides guidance in economies such as the United Kingdom, France, Germany, Italy, Belgium, The Netherlands, Spain, Norway, Poland, Romania, Bulgaria, Russia, Egypt, China, India and the United States.

 

ABOUT BPESA:

BPESA is a non-profit industry association for the BPO sector in South Africa. The organisation’s core focus areas are attracting foreign investment, facilitating job creation, developing skills and creating an enabling environment for companies and individuals operating in the sector.

BPESA Newsletter – September 2018

BPESA Newsletter – September 2018

CEO WELCOME   The second Quarter (June to August) of the 2018 Financial Year has come to an end. I’d like to congratulate you on the successes achieved to date and thank you for your support and contributions to building the Sector Body and Trade […]