Find out why South Africa is an award winning BPO destination, through detailed case studies, white papers and investment related information on the South African BPO value proposition.
The value proposition gives a detailed overview of the South Africa BPO offering and provides relevant information needed to make important business decisions.
Download the South African BPO value proposition here
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International Jobs in the Western Cape
The biggest location servicing foreign BPO work is the Western Cape with 59% of the total market. At present over 26,000 people are employed to service the global BPO market. This figure has more than doubled since 2010 with significant growth expected for the next five years.
Domestic Jobs in Gauteng
South Africa has a mature domestic market with over 180,000 people in the local BPO/contact centre industry. Johannesburg is the biggest location for domestic business 69% of the total domestic market share.