Value Proposition

The value proposition gives a detailed overview of the South Africa BPO offering and provides relevant information needed to make important business decisions.

Download  the South African BPO value proposition here

Should you require more information on setting up business in South Africa, please contact us on info@bpesa.org.za / 021 427 2900.

Why South Africa

We have collated detailed information to assist you on your decision making process, if you require anything further please contact us on info@bpesa.org.za .

Key Statistics

International Jobs in the Western Cape

The biggest location servicing foreign BPO work is the Western Cape with 59% of the total market. At present over 26,000 people are employed to service the global BPO market. This figure has more than doubled since 2010 with significant growth expected for the next five years.

Domestic Jobs in Gauteng

South Africa has a mature domestic market with over 180,000 people in the local BPO/contact centre industry. Johannesburg is the biggest location for domestic business 69% of the total domestic market share.

Videos

South Africa BPO Summit 2015

VIDEO 19th July 2015

South Africa BPO Summit 2015

VIDEO 29th June 2015

South Africa Offshoring Summit - Analyst Interviews 2015

VIDEO 21st July 2015