News

News

New BPESA EXCO and Interim CEO

BPESA is pleased to announce the appointment of a new National Executive Committee and an interim CEO. We are excited ...
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BPESA Western Cape and Wesgro sign MOU to work closer together to boost BPO sector

Wesgro (the official Tourism, Trade and Investment Promotion Agency for Cape Town and the Western Cape) and BPESA Western Cape ...
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Cognia Law announces another law-firm-wrapped model for Managed Legal Services

COGNIA LAW TAKES THE NEXT STEP IN “REDEFINING THE PROVISION OF ALTERNATIVE LEGAL SERVICES” – ANNOUNCING THE ADDITION OF ANOTHER ...
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Update – New BPESA National Organisation

You will recall that in my last communication in August, I shared with you the process that BPESA is undertaking ...
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Predictive Analytics Can Build Stronger Customer Relationships

Customers are unpredictable and understanding their buying behaviour is simply not possible. Well, not actually. This statement is only true ...
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New BPESA National Organisation

The Board of Directors at BPESA National has resolved to: review the BPESA value proposition and positioning; review and refine ...
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New BPESA Western Cape Management Structure and Management Changes

The Board of Directors at BPESA Western Cape has initiated structural changes in response to changes in market conditions and ...
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BPESA adds two new exciting events to its industry development calendar

BPESA is excited to announce that it will, for the first time, be hosting a second installment of the popular ...
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South Africa’s BPO sector continues to boom

Latest data from the 2016 BPESA Key Indicator Report reveals that the BPO sector has created 222 500 jobs to date ...
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6th CEM Africa Summit to take place in Cape Town this August

The largest Customer Experience Management Summit in Africa will take place on the 16th and 17th of August 2017 at ...
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