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November 15, 2016
JOHANNESBURG, 26 October 2016: WNS South Africa, a leading international Business Process Management company, today announced opening of its multi-customer shared services processing centre in Centurion, Gauteng.
The new shared services processing centre will deliver a range of business processes spanning across multiple business functions such as Human Resource services, Finance and Accounting, Procurement, IT and Legal services.
According to Johann Kunz, Managing Director of WNS South Africa, this expansion marks a significant milestone for the organization. “By opening a multi-customer shared services centre of this kind in South Africa, we are extending the range of services we can offer our clients both locally and abroad. The South African BPO industry is no longer restricted to delivering processes related to contact centre services, but is now capable of providing broader solutions as well as complex business functions,” says Kunz.
Shared services or a shared services centre refers to a dedicated, centralised unit of people, processes and technologies performing defined business functions of a company that were once performed in separate divisions or locations.
“We are delighted to be able to deliver a truly glocalised offering from our shared services centre in South Africa by leveraging a wealth of global expertise and best practices, but utilising local resources for implementation,” Kunz notes.
The new delivery centre is centrally located in terms of proximity to major business hubs and transport nodes in the region, with access to a rich talent pool of qualified professionals. Based on these, and other strategic factors, the shared services delivery centre has the potential to grow at a rapid pace, and thus, create an entirely new pipeline of jobs for the region.
“While this is the first shared services centre of its kind for WNS South Africa, we anticipate this setup to be mirrored and brought to other locations in the country in due course,” concludes Kunz.
WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process management services such as finance and accounting, customer care, technology solutions, research and analytics and industry specific back office and front office processes. As of June 30, 2016, WNS had 32,448 professionals across 42 delivery centres worldwide including China, Costa Rica, India, Philippines, Poland, Romania, South Africa, Sri Lanka, United Kingdom and the United States. For more information, visit www.wns.com.
About WNS South Africa
WNS Global Services SA (Pty) Ltd has been in operation since 2003 and has built a reputation as the industry leading Business Process Outsourcing (BPO) Company in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex business processes from our eight delivery centres across South Africa, employing 4 000+ people.
Safe Harbor Provision
This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
WNS South Africa
+27 21 819 6283
WNS South Africa
+27 21 819 6281